DQ1: The readings discuss communications principles that apply to internal and external communications. Provide an example of a communication practice/principle that applies equally to internal or external communication. Provide an example of how internal and external communications are different.

DQ2: The readings discuss some of the major sources of primary and secondary research. Select one of these sources, (e.g., business periodical) and describe a context in which this source would be ideal and why it would be more suitable than other potential sources.

DQ3: Figure 13.3 includes a number of different kinds of business reports. Select one type of report and explain why it's important and what potential risks may arise from inaccuracies in this type of report.