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• "Virtual offices" that give everyone on a team access to the same set of resources and information are called
• When preparing numerical tables, you should
• Asking a colleague "How was your weekend?" is
• ​The purpose of a résumé is to
• When organizing a speech, use the indirect approach if your purpose is to ________ and the audience is ________. 
• To hold your audience's attention during the body of your speech 
• The proper sequence for the standard parts of a letter is 
• In general, the best persuasive messages ________ the audience's motivations.
• The purpose of the interest section of a persuasive message is to 
• Most persuasive messages combine 
• If you do not have a constant supply of new information to post on a business blog,
• Which of the following is the best example of an ethical dilemma?
• A bar chart would be particularly useful for
• In developing business messages, the step during which you step back to see whether you have expressed your ideas clearly is
• Letters from Japanese businesspeople tend to be ________ than those written in the United States.